Xmanager Knowledge Base
When installing Xmanager I get an InstallDriver module error and the installation fails
Last modified: Wednesday, December 2, 2015 7:45 AM
While installing Xmanager, I get the following error message and installation fails.
There has been a problem with the InstallDriver Module
This is a problem within the InstallShield Engine. It needs to be re-installed.
InstallShield Engine may have instantaneously created a problem. Try a simple PC reboot and try installing again.
If the problem persists, refer to the following steps and perform a fresh install.
1. C:\Program Files\Common Files\InstallShield\Driver\9 delete directory
2. Download ISScript9.zip from below:
3. Unzip and setup IsScript.msi by double clicking
4. NetSarang Products Setup
Xmanager 2.x, Xshell 1.x, Xmanager Enterprise 2.x