Xshell Forum

Can't open 5th tab, opens in new window

Last post: Friday, June 1, 2018 2:02 AM by Sean S, 5 reply

 
Monday, May 14, 2018 6:45 AM - Sean S

Can't open 5th tab, opens in new window

 
I have 2 windows open, each with 4 tabs already open. If I try to open another connection in either window it opens in a new window instead of a new tab.

Is this working as expected (by some setting, somewhere)?

Xshell 5 allowed, seemingly, any number of tabs open in a single window. I want that behaviour restored.

Program Ver. : Xshell 6
Monday, May 14, 2018 2:49 PM - Support

Re: Can't open 5th tab, opens in new window

 
This is not a bug. Our research showed that 4 tabs was typically more than enough for home and school users for one window. If you require more tabs on a single window, we encourage you to support us by purchasing a license.

Our paid licenses have no restrictions and your purchase directly helps us by allowing us to expand our team and resources.

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Tuesday, May 15, 2018 1:51 AM - Sean S

Re: Can't open 5th tab, opens in new window

 
Fair enough.

Thanks.
Thursday, May 31, 2018 7:53 AM - Sean S

Re: Can't open 5th tab, opens in new window

 
Okay, we've bought a license and I've reinstalled Xshell (Plus), it's showing as "activated" and I still can't get a 5th tab to open in the same window.

It spawns a new window.
Thursday, May 31, 2018 8:01 AM - Support

Re: Can't open 5th tab, opens in new window

 
It sounds like the tab restriction option is still selected in your options.

Go to Options -> View and at the bottom, please uncheck the "Maximum number of tabs per window" option.

Free licenses don't allow you to uncheck this option, but paid licenses do. However, when free license users change to paid licenses on the same machine, this option remains checked which understandably leads to confusion.

Our next build release will resolve this issue and any user who switches to a paid license will automatically have the tab restriction option set to unlimited. Apologize for the confusion and thank you for supporting us by purchasing a license.

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Friday, June 1, 2018 2:02 AM - Sean S

Re: Can't open 5th tab, opens in new window

 
Thank you!

Really appreciate that you mob are so responsive.