Xshell Forum

Password Rejected

Last post: Monday, May 9, 2016 8:53 PM by Support, 3 reply

 
Tuesday, April 26, 2016 1:31 PM - iSofia

Password Rejected

 
Is there any reason I'm unable to login via XShell when I am able to do so via the browser? Are the protocols different, perhaps?

While I was able to login, I now keep getting an error stating that my password have been rejected.

Thank you for any help.

Program Ver. : Xshell 5
Wednesday, May 4, 2016 1:43 PM - Frederico Boaventura

Re: Password Rejected

 
I'm seeing this same behaviour when using special characters on my password, such as £. Password is rejected and I can't login into remote shell.
Wednesday, May 4, 2016 8:38 PM - Support

Re: Password Rejected

 
Depending on the connection protocol, password authentication may or may not be allowed. Have you tried using a different connection protocol?

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Monday, May 9, 2016 8:53 PM - Support

Re: Password Rejected

 
Hey Frederico. You're right. We've identified the problem. We'll fix it as soon as possible.

iSofia, please check if your password has any special characters like Frederico. If so, we'll be releasing a fix asap to address the issue.

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