Xshell Forum

log incomplete

Last post: Wednesday, April 13, 2016 4:40 AM by joey, 8 reply

 
Thursday, March 17, 2016 9:12 PM - joey

log incomplete

 
Hi:
I have the log incomplete problem for xshell5, but I use xshell4 that everything is ok!!
so, maybe this is the bug that needs to fix !!
Do you have any method to solve it ??

Thanks !!

Program Ver. : Xshell 5
Monday, March 21, 2016 8:16 PM - Support

Re: log incomplete

 
This issue was resolved in a previous update. Have you updated your client?

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Thursday, March 24, 2016 8:44 AM - joey

Re: log incomplete

 
Hi :

Yes , I have updated , but this issue still happens !!

and I can give you log by myself , if you need for that !!


thanks !!
Thursday, March 24, 2016 11:14 PM - Support

Re: log incomplete

 
Yes, please provide the log file so we can take a look.

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Monday, March 28, 2016 1:29 AM - joey

Re: log incomplete

 
Hi :

I update the log,thanks!!
Tuesday, March 29, 2016 12:34 AM - Support

Re: log incomplete

 
The log file is locked with a password and we are unable to access it.

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Wednesday, April 6, 2016 9:04 AM - joey

Re: log incomplete

 
Hi

password :lab@123

thanks !!
Monday, April 11, 2016 7:26 PM - Support

Re: log incomplete

 
I apologize, but I forgot to mention that we require the log file including terminal codes. I've attached a photo for reference.

Please send the log file with terminal codes and we'll take a look immediately. Thanks!

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Attachment image.png (25.7 KB)  
Wednesday, April 13, 2016 4:40 AM - joey

Re: log incomplete

 
Hi :

Thanks , I send the log file with terminal codes, there is working now.

But , In the xshell4 the "log file with terminal codes" by the default , but in the xshell5 is not .

Thanks for your help!!