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MENU: 'Tools >> Options >> General' navigation errors (with work-arounds)

Last post: Wednesday, February 24, 2016 2:52 AM by Support, 1 reply

Saturday, February 20, 2016 7:58 PM - vonp

MENU: 'Tools >> Options >> General' navigation errors (with work-arounds)

1.) it is unknown if individual system settings will affect the displaying of the text areas in the 'Options' dialogues. the system settings for this report result in the text area, infra, displaying four (4) items. those settings are:
a.) PPI (AKA: DPI):96
b.) scaling type: XP
c.) font scaling: 100%
d.) base font for scaling: 9 point Segoe UI
2.) GOVERNING PARAMETER: click through to the 'General' tab and attempt to use the 'Session to open at startup:' fixed vertical size dialogue where the number of connections that can be displayed in the text area:
a.) meets the number of items possible to view (i.e., all start-up items in the complete list are visible) OR
b.) exceeds that number (i.e., some start-up items in the complete list are not visible)
3.) problems with the "down arrow" of the vertical scrollbar:
a.) intermittently the arrow is not even visible. the useless work-around (SEE: Item 3.b) is to move the mouse cursor through the display area of the text area box to cause a re-draw and the arrow will appear.
b.) when visible, the arrow does not scroll. the work-around to obtain scrolling is to drag the scrollbar slider or click the scrollbar below the slider.
4.) trying to select the last item in the dialogue's visible window by clicking does not work:
a.) first work-around: click-select any item above the last item and use the cursor-down key to move the selection to the last item. NOTE: this is the only work-around if the condition is per Item 2.a, supra.
b.) second work-around: use the work-around of Item 3.b to shift the item-visibility down the list so that the previously-last-item moves up in the visible text area from last place and then click-select the item. NOTE: this works only when the condition is per Item 2.b, supra.

O/S: up-to-date win7 pro
default browser: seamonkey 2.39 (FF 42.0 engine)
alt browsers: IE 9 and 11; chrome 48.0.2564.109 m

Program Ver. : Xshell 5
Wednesday, February 24, 2016 2:52 AM - Support

Re: MENU: 'Tools >> Options >> General' navigation errors (with work-arounds)

Are parts 1 and 2 descriptions of your environment?

Concerning parts 3 and 4, we have successfully replicated the issue found in the "Session to open at startup" dialog box. The problem may not be related to individual settings. Thank you for your very thorough description of the issue and we will release a fix for this asap.

Technical Support

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