Xshell Forum

MENU: 'Help >> Visit Online Forum' link goes nowhere (no work-around)

Last post: Wednesday, February 24, 2016 1:54 AM by Support, 1 reply

 
Saturday, February 20, 2016 7:55 PM - vonp

MENU: 'Help >> Visit Online Forum' link goes nowhere (no work-around)

 
1.) click on 'Help' in main menu
2.) hover over 'Visit Online Forum' to observe (if status bar is activated) link description ... not an addr
3.) click and be taken to a new window of the default browser
NOTE: forcing a new window is over-riding the browser setting confining new window requests to actually only opening a new tab
4.) the new browser window is actually opened to whatever the browser's default is for new tab/window requests since the xshell link is empty

O/S: up-to-date win7 pro
default browser: seamonkey 2.39 (FF 42.0 engine)
alt browsers: IE 9 and 11; chrome 48.0.2564.109 m

Program Ver. : Xshell 5
Wednesday, February 24, 2016 1:54 AM - Support

Re: MENU: 'Help >> Visit Online Forum' link goes nowhere (no work-around)

 
We were unable to replicate your "New Window" issue, but we'll continue to investigate. It may be a redirect issue. I'll keep you posted if we make any developments.

Technical Support

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