Xshell Forum

Can't save user key to file

Last post: Thursday, August 13, 2015 9:06 AM by Sullivan, 1 reply

 
Monday, August 10, 2015 4:59 PM - Tzvi

Can't save user key to file

 
Hi,
When I try to import an existing private key - nothing happens.

When I try to create a new key - I get this error: "Failed to save the user key: Cannot write the user key data to a file."

Seems to be a permissions issue, but I can't figure out how to correct this. I made sure the sessions folder is writable, and I can successfully save sessions, but not keys.

Thanks,
Tzvi

Program Ver. : Xshell 5
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Thursday, August 13, 2015 9:06 AM - Sullivan

Re: Can't save user key to file

 
Try running Xshell with admin right. Right click on Xshell icon and select Run as admin.