Xshell Forum

XShell display an empty screen for some hosts

Last post: Monday, March 16, 2015 6:49 PM by Support, 1 reply

 
Friday, March 13, 2015 3:07 AM - xshelllover

XShell display an empty screen for some hosts

 
It looks like the ssh is success, but I can not see anything from the screen, I also can not type anything from there, it just a blank screen there.

Program Ver. : Xshell 5
Monday, March 16, 2015 6:49 PM - Support

Re: XShell display an empty screen for some hosts

 
First, please make sure the text is not in the same color with the background color.

Then, try resetting the terminal by using the Edit > Reset terminal menu.

If the problem persists, please send us the following information:

1. SSH log file in the server.
2. Enable SSH trace log on Xshell (session properties > Advanced > Trace) and send us the log. Trace log appears on Xshell terminal when you make connection.

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Technical support