Xshell Forum

when i tried to install xshell 4, it reported a problem

Last post: Sunday, September 21, 2014 7:46 PM by Support, 5 reply

 
Saturday, December 1, 2012 7:10 AM - Yuan

when i tried to install xshell 4, it reported a problem

 
The problem is in the picture!
My system is Windows 7 Ultimate 64Bit.
How to solve this problem?

Program Ver. : Xshell 4
Monday, December 3, 2012 4:32 PM - Support

Re: when i tried to install xshell 4, it reported a problem

 
Error 1935 is a generic error with a multitude of different causes: file sharing violations, file permission problems, or registry errors related to Microsoft .NET.

Refer to Microsoft's support guide for troubleshooting Error 1935 below:
http://support.microsoft.com/kb/902330

Please let us know if the problem persists. We are here to assist you.

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Technical Support
Wednesday, May 28, 2014 6:26 PM - Jim

Re: when i tried to install xshell 4, it reported a problem

 
Did you ever get this resolved? I'm having the same issue trying to install Xshell 4. I also tried Xshell beta 5, but got the same error. EVERY other software application installs fine.
Thursday, May 29, 2014 12:12 AM - Support

Re: when i tried to install xshell 4, it reported a problem

 
1603 error may occur when:

1. Installation directory is encrypted

2. If you do not have administrator right on the PC


To fix this, try this solution:

How to Fix Error 1603 in Windows 7

Step 1 – Log into the computer in administrator mode.

Step 2 – Click the “Start” menu button, enter “services.msc” in the search text field, then press the “Enter” key. Enter the administrator password for the computer if asked then click the “Continue” menu button.

Step 3 – Double-click the “Windows Installer” on the services list and select the “Automatic” option in the Windows Installer properties dialog box.

Step 4 – Select the “Start” button, then “apply” and “Ok” buttons, then restart the software installation.

Step 5 – If the error is not corrected, restart Windows to configure the computer for a “clean” startup or boot without other programs running in the background that could be causing the error to get thrown.

Step 6 – Select the “Start” menu button, enter “System Configuration” in the search text field, then press the “Enter” key.

Step 7 – Choose the “System Configuration” menu option from the programs list and enter the administrator password if the system asks.

Step 8 – Choose the “Selective Startup” menu option then clear the following check boxes: load startup items, load system services, and the use original boot configuration.

Step 9 – Select “Services,” pick the “Hide All Microsoft Services” check box, then click the “Disable All” menu option.

Step 10 – Choose the “Ok” menu button then restart the computer. Error 1603 will be cleared.


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Technical Support
Friday, September 19, 2014 4:04 AM - Alceo

Re: when i tried to install xshell 4, it reported a problem

 
Has this problem been solved?
Same error on W7 professional - 64 bit
Every other software installs just fine.

Tried suggestions above with no result.

Regards
Sunday, September 21, 2014 7:46 PM - Support

Re: when i tried to install xshell 4, it reported a problem

 
Can you send us the list of running processes on the machine? You can retrieve the running tasks by running the 'tasklist' command from the command line.

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Technical Support