Xshell Forum

Xshell taking long time

Last post: Tuesday, January 2, 2018 2:18 AM by Support, 3 reply

Tuesday, September 27, 2011 3:42 AM - Amardeep Sidhu

Xshell taking long time

Hi Guys,

Facing a strange issue:

While ssh'ing a server (HP Ux Itanium) through putty, it works perfectly ok. But if connecting through XShell (using ssh) it takes 4-5 minutes. Traced user authentication process in XShell and following is the output.

Connecting to x.y.z.w:22...
Connection established.
Escape character is '^@]'.
[15:26:18] Version exchange initiated...
[15:26:18] server: SSH-1.99-OpenSSH_5.3p1+sftpfilecontrol-v1.3-hpn13v5
[15:26:18] client: SSH-2.0-nsssh2_3.0.0019 NetSarang Computer, Inc.
[15:26:18] SSH2 is selected.
[15:26:18] Algorithm negotiation initiated...
[15:26:18] key exchange: diffie-hellman-group14-sha1
[15:26:18] host key: ssh-dss
[15:26:18] outgoing encryption: aes128-cbc
[15:26:18] incoming encryption: aes128-cbc
[15:26:18] outgoing mac: hmac-sha1
[15:26:18] incoming mac: hmac-sha1
[15:26:18] outgoing compression: none
[15:26:18] incoming compression: none
[15:26:18] Host authentication initiated...
[15:26:18] Hostkey fingerprint:
[15:26:18] ssh-dsa 1024 a1:02:6e:f1:8c:de:cc:e1:e6:09:f0:27:82:a1:24:4e
[15:26:18] Accepted. Verifying host key...
[15:26:18] Verified.
[15:26:18] User authentication initiated...
[15:26:18] Sent user name 'oracle'.
[15:26:18] Sent password.
[15:31:05] Access granted.

Last successful login: Wed Sep 28 01:44:35 IST 2011
Last authentication failure: Tue Sep 6 04:44:51 IST 2011
Last login: Wed Sep 28 01:41:02 2011 from


In Putty it takes only a few seconds.

Any clues what could be wrong ?


Program Ver. : Xshell 3.0
Thursday, September 29, 2011 12:56 AM - Support

Re: Xshell taking long time

Please try the following:

After the following message while Xshell is waiting, click on the reconnect icon from the Standard toolbar.

'Last login: Wed Sep 28 01:41:02 2011 from'

Also, please send us the following information:

1. Xshell build number (Help > About)
2. Does the same problem occur on any other machine?

Technical Support

Wednesday, December 27, 2017 3:43 PM - CESAR

Re: Xshell taking long time

I'm having the same problem on 2017! It takes almost 1 minute.
Disconnect-Reconnect also takes forever.

Putty connects in 1 second.
Tuesday, January 2, 2018 2:18 AM - Support

Re: Xshell taking long time

Can you provide more details on your issue? Context would be very helpful. Screenshots would be appreciated as well.

Technical Support

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