Xshell Forum

Re: files not being shown when clicked on new file transfer

Last post: Thursday, March 25, 2010 12:39 AM by deepika, 1 reply

 
Wednesday, March 24, 2010 11:08 PM - Support

Re: files not being shown when clicked on new file transfer

 
First, try upgrading to the latest Xshell and Xftp. This problem may occur when firewall is blocking the FTP ports necceesary to transfer folder data.

Using Passive mode (for FTP connection only) may fix this problem. Open Xftp alone and click the Properties. This will open the Default Properties dialog box. Click on the Options tab and select the "Use Passive Mode" option. Try opening Xftp from Xshell again.


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Technical Support

Thursday, March 25, 2010 12:39 AM - deepika

Re: Re: files not being shown when clicked on new file transfer

 
the passive mode option is already selected stil its not working.

Are there any other options that need to be selected?