Xshell Forum

Xshell Crashing on Serial Input

Last post: Monday, December 7, 2009 10:04 PM by Support, 4 reply

 
Thursday, October 29, 2009 12:55 PM - Gelob

Xshell Crashing on Serial Input

 
Using Xshell 3.0 (Build 0261) on Windows 7 Professional 32bit and when I attempt to use a serial connection Xshell just hangs and crashes. Its been last this for the last 2-3 versions. I think I might have had the same issue on Vista Home Basic earlier as well. I am able to serial fine using other applications (HyperTerminal, PuTTy).

Program Ver. : Xshell 3.0
Thursday, October 29, 2009 7:24 PM - Support

Re: Xshell Crashing on Serial Input

 
We could not duplicate the problem. Could you send us the following information?

1. Are you using USB2SERIAL connector?
2. What is the name and version of the remote host?
3. If there is any information that might help us duplicating the problem, please let us know.

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Technical Support
Thursday, November 5, 2009 9:11 AM - Gelob

Re: Xshell Crashing on Serial Input

 
Yes, I am using an IOGEAR GUC232A (http://www.iogear.com/product/GUC232A/)

I've tried the remote host as an APC PDU (AP7930, AP7932, and AP7940) as well as various Cisco Switches (3500, 3550, 3560G).

While IOGEAR doesn't list Windows 7 drivers on their website I believe Windows 7 had native drivers or the Windows XP/Vista 32bit drivers worked. I am able to use the serial connection with other programs.
Thursday, November 5, 2009 8:34 PM - Support

Re: Xshell Crashing on Serial Input

 
This problem has been fixed in our internal release and the next release will include the fix.

If you would like us to notify you of the availability of the next release, please provide us with your e-mail address.

Thank you
Monday, December 7, 2009 10:04 PM - Support

Re: Xshell Crashing on Serial Input

 
This bug has been fixed in the 09' December release (3.0 build 0236). Please download the latest release at:

/download/down_xsh3.html

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Technical Support