Xmanager Forum

Senior Engineer

Last post: Monday, August 11, 2014 2:31 AM by Anurag, 5 reply

 
Wednesday, August 6, 2014 2:45 AM - Anurag

Senior Engineer

 
We are not getting login prompt for the remote servers. Can someone help on this. Getting window attached below.

Program Ver. : Xmanager 4
Connect Method : XDMCP connection
Wednesday, August 6, 2014 3:14 AM - Support

Re: Senior Engineer

 
There are few things I need to know before I can help you with the problem. Please answer them as much as you can:

1. Did you enable XDMCP on the remote server?
2. What is the name and version of the remote server?
3. Are you able to connect to a different server?
4. What are the IP addresses of the server and your PC?
5. For the same server, can you access it from a different PC?
6. Were you able to connect to the server before?


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Technical Support
Thursday, August 7, 2014 4:10 AM - Anurag

Re: Senior Engineer

 
Please find answers inline ...

1. Did you enable XDMCP on the remote server?
Yes, it's enabled as I can access the same server from X Browser from different client pc which running on w2k3.

2. What is the name and version of the remote server? Solaris, 5.11

3. Are you able to connect to a different server?
No, we are able to connect all features for this remote host & other hosts except X Browser feature.

4. What are the IP addresses of the server and your PC?
172.31.255.3 (remote pc) & 172.31.255.40 (cliint pc, w2k8 R2)

5. For the same server, can you access it from a different PC?
Yes
6. Were you able to connect to the server before?
Yes, currently connecting with with w2k3 client
Sunday, August 10, 2014 7:50 PM - Support

Re: Senior Engineer

 
Since you cannot access remote hosts via XDMCP, this is most like a firewall related issue. Please try disabling the firewall temporarily to see if you can connect to the host. Also, if you have any 3rd party firewall or internet security application running on the server, try disabling them as well.

Xmanager uses TCP 6000 and up by default. These ports must be open in order to access remote desktop environment.

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Technical Support
Monday, August 11, 2014 2:28 AM - Anurag

Re: Senior Engineer

 
Checked the ports.
Firewall are "off". Still same problem is there.
Is there any compatibility issue with Windows Servers 2008 R2 because other servers on same subnet but running Windows 2003 are working fine.
Monday, August 11, 2014 2:31 AM - Anurag

Re: Senior Engineer

 
Do we need to edit \ update any file at remote solaris server as well for the new client server ?