Xmanager Forum

application not working due to problem in xmanager

Last post: Tuesday, March 19, 2013 12:49 AM by Support, 1 reply

 
Monday, March 18, 2013 10:30 AM - Pavitra

application not working due to problem in xmanager

 
hi

I need to use an application called cosmosscope which runs correctly only if there is no problem with xmanager. I am unable to use cosmosscope and was told that my xmanager is not working properly.Even wen i run it, the xmanager does not appear in the list of current applications in the task manager. i need immediate help regarding this .

Program Ver. : Xmanager 4
Connect Method : Other
Tuesday, March 19, 2013 12:49 AM - Support

Re: application not working due to problem in xmanager

 
Please send us the following information:

1. What is your connection method? (XDMCP, SSH, TELNET)
2. If you are using XDMCP (full desktop), send us the Xmanager log file. It is saved under the following directory:
%APPDATA%\NetSarang\Xmanager\4\Log\*.log

3. If you are using Xstart, select 'Show reply messages' option from the main Xstart window. And, copy everything int he reply messages dialog box and post it.

4. Try running the software on a different PC and see if it works.


---
Technical Support