Xmanager Forum

Problem with Silent Installation / Deployment

Last post: Tuesday, April 20, 2010 2:29 AM by NetZwerg, 3 reply

 
Monday, March 29, 2010 2:42 AM - NetZwerg

Problem with Silent Installation / Deployment

 
Hello,

I have a problem with silent installation. According to the FAQ, I can do a scripted install with the parameters "-r" and "-f1" -

but when using those parameters on the Xmanager3-setup file, I only get a help screen - which means probably that I entered some wrong parameters.

Also when using the parameters from the help screen (for example /S /v/qb for an unattended install with progress bar), the install runs through, but doesn't actually install anything.

Did something change for silent/scripted installations?

Program Ver. : Xmanager 3.0
Connection Method : Other
Tuesday, March 30, 2010 1:51 AM - Support

Re: Problem with Silent Installation / Deployment

 
Silent install has not been changed. And, it is hard to know what caused this problem without looking at the log file. Please send us the install log file for futher analysis.

Thank you.

---
Technical Support
Wednesday, March 31, 2010 12:17 AM - NetZwerg

Re: Problem with Silent Installation / Deployment

 
Well there's no log - but I found my mistake:

I put a blank between -f1 and the path. The installer doesn't like that.
Tuesday, April 20, 2010 2:29 AM - NetZwerg

Re: Problem with Silent Installation / Deployment

 
Well I managed to get Xmanager deployed with our deployment tool - but not completely.

The problem is, that our deployment tool (WPKG) runs under the SYSTEM-Account by default. Xmanager silently installs fine on a normal administrative account - but on the SYSTEM-Account it fails to create start menu entries. There's only the Desktop Shortcut and that one leads nowhere.

the log file is a bit short:
[ResponseResult]
ResultCode=0

This is the response-file:
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-DlgOrder]
Dlg0={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdWelcome-0
Count=8
Dlg1={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdLicense2-0
Dlg2={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdCustomerInfoEx-0
Dlg3={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdAskDestPath-0
Dlg4={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-AskOptions-0
Dlg5={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SetupType-0
Dlg6={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdSelectFolder-0
Dlg7={D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdFinish-0
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdWelcome-0]
Result=1
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdLicense2-0]
Result=1
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdCustomerInfoEx-0]
szName=-
szCompany=HORIBA Europe Automation Division GmbH
szSerial=[deleted]
nvUser=1
Result=1
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdAskDestPath-0]
szDir=C:\Programme\NetSarang\Xmanager 3
Result=1
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-AskOptions-0]
Result=1
Sel-0=1
Sel-1=0
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SetupType-0]
Result=301
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdSelectFolder-0]
szFolder=Xmanager 3
Result=1
[{D8EE1FC5-2AEF-4AA0-AC0B-712DABEA910D}-SdFinish-0]
Result=1
bOpt1=0
bOpt2=0

update: found the problem:
XManager installs the icons in the hidden folder "Documents and Settings\LocalService".

So it seems the installer script uses %USERPROFILE% instead of %ALLUSERSPROFILE% for the start menu icons. this installs the icons in a hidden location.