Xmanager Forum

Sr

Last post: Wednesday, November 19, 2008 4:24 PM by Support, 1 reply

 
Tuesday, November 18, 2008 12:09 PM - Wilmer C

Sr

 
I have the same problem with "Object Reference not set" when I try install product, but the value for the key registry is configure fine.
I have Windows Xp Professional Version 2002 service pack 2, this machine have Intel Pentium processor 1.6 Ghz with 1.5 Gb of ram memory.

Thanks in advance;



Program Ver. : Xmanager 2.x
Connection Method : Other
Wednesday, November 19, 2008 4:24 PM - Support

Re: Sr

 
This problem occurs with old InstallShield engine. Please uninstall and reinstall the new InstallShield engine.

1. Remove C:\Program Files\Common Files\InstallShield\Driver\9

2. Download ISScript9.zip
http://support.installshield.com/kb/files/Q108322/ISScript9.zip

3. Extract the file and double click on IsScript.msi to start installing.

Please refer to InstallShield website for more information:

http://consumer.installshield.com/kb.asp?id=Q110641
http://consumer.installshield.com/kb.asp?id=Q108322