Xlpd Forum

Xldp error on window 7

Last post: Tuesday, May 7, 2013 2:04 AM by mark, 2 reply

 
Friday, May 3, 2013 9:56 PM - mark

Xldp error on window 7

 
exception

Program Ver. : Xlpd 4
Monday, May 6, 2013 2:17 PM - Support

Re: Xldp error on window 7

 
1. When exactly do you get this error message?
2. Do you get the error message on start-up?
3. Do you remember making any changes to the computer prior to the issue?

Check if you experience the issue in ‘Safe mode’; if safe mode works fine then set the computer to ‘Clean boot’ state to check software conflicts.

Step 1:
How to start computer in ‘Safe mode’ refer the following link
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:
Follow the steps in the link below to set the computer to ‘Clean boot’ state.
http://support.microsoft.com/kb/929135
Note: When the troubleshooting is over, do not forget to reset the computer to normal startup. Follow step 7 in the above-mentioned article.

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Technical Support
Tuesday, May 7, 2013 2:04 AM - mark

Re: Xldp error on window 7

 
Thank you for support us. I will try as you recommend. Return result later.