Xftp Forum

Opening new Xshell/Xftp sessions super slow

Last post: Tuesday, July 10, 2018 1:08 PM by Florian, 7 reply

 
Friday, January 12, 2018 6:28 PM - tonysgi

Opening new Xshell/Xftp sessions super slow

 
When opening new XFTP or Xshell sessions, it can take 12 to 30 seconds for the new tab/window to appear. The Xshell/XFTP windows lock up, the title bar displays "Not Responding" then it comes back with the new tab/window. Duplicating a connection used to be instantaneous but now it is painful. I am running the fully licensed version of Xmanager Suite 5 Build 1249.

I have a 1TB SSD C: Drive, running on a DELL workstation with XEON E5-1620 3.5GHx CPU and 32GB of RAM.

Windows 10 Pro - 64 bit ver 1709

Program Ver. : Xftp 5

Tony
Tuesday, January 16, 2018 1:01 AM - Support

Re: Opening new Xshell/Xftp sessions super slow

 
Hi Tony,

Windows 10 Build 1709 (Fall Creator's Update) has an issue which is affecting multiple programs, not just Xshell. Microsoft if aware of the problem and we believe the issue should be resolved soon.

We are, however, keeping an eye out for any temporary fixes that may be available in the meantime. We'll keep our users updated. Thank you for your patience.

Technical Support

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Wednesday, January 17, 2018 10:02 PM - tonysgi

Re: Opening new Xshell/Xftp sessions super slow

 
Ok. Thanks. We have a few people using Xmanager Enterprise 5 and a few of us are seeing this issue. It seems to go away after a fresh restart but creeps up again after a while.
Thursday, January 18, 2018 1:53 AM - Support

Re: Opening new Xshell/Xftp sessions super slow

 
Yes, a restart seems to fix the problem, but only temporarily, which causes a lot of users to believe the issue has been fixed after a Windows Update, when in fact, it has not.

We're hearing rumors that a Windows 10 hotfix is set for January 23rd, but Microsoft has not come out and said anything officially, which is frustrating.

In the meantime, we're attempting to find temporary solutions or workarounds. We'll keep our users updated with anything new. Appreciate your patience.

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Tuesday, February 13, 2018 5:52 PM - Support

Re: Opening new Xshell/Xftp sessions super slow

 
Users are reporting a significant improvement when upgrading to the latest Windows 10 Version 1709 release KB4058258 (OS Build 16299.214) which was released on January 31, 2018. Please try updating your OS.

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Thursday, July 5, 2018 3:36 AM - Niño Paulo Cometa

Re: Opening new Xshell/Xftp sessions super slow

 
Hi,

I have the same issue. But I am using Windows 7 Enterprise with 500GB SSD Storage. Do you have any Fix for those who are using Windows 7 Enterprise. I Can't upgrade my PC to the latest version of windows 10. Our campany currently not upgrading to latest version of OS. We are just using windows 7 Enterprise. Thank you

Regards,
Paulo
Tuesday, July 10, 2018 5:25 AM - Support

Re: Opening new Xshell/Xftp sessions super slow

 
This issue was caused by a Windows 10 patch and was solved by a Windows OS patch as well. Try updating your Windows 7 to the newest Build to see if that fixes the issue.

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Tuesday, July 10, 2018 1:08 PM - Florian

Re: Opening new Xshell/Xftp sessions super slow

 
Hi there,

This doesn't seem to be resolved for me in any case. Not sure what the latest version of Windows 10 is, but I am on Enterprise, Version 1709.

It takes a frustrating 5 seconds to open a tab.

This was not the case with XShell 5.

Any hints?