Xftp Forum

Recovering from nssock2.dll

Last post: Thursday, September 7, 2017 5:39 AM by Support

 
Thursday, September 7, 2017 5:39 AM - Support

Recovering from nssock2.dll

As most of you know, July 18th's build of Xftp was affected by malicious code in the nssock2.dll file.
The announcement on the issue can be found here: https://www.netsarang.com/news/security_exploit_in_july_18_2017_build.html.
A further progress report can be found here: https://www.netsarang.com/news/progress_report_of_the_nssock2_dll_backdoor.html

Some users are having trouble re-installing Xftp after their antivirus has quarantined the affected dll file, nssock2.dll. If you're having issues reinstalling, please use the following steps.

1. Allow your antivirus to delete the quarantined nssock2.dll file.
2. Reinstall Xftp using the latest Build which can be found on our website here: https://www.netsarang.com/download/software.html
3. If you are using other NetSarang products, you may need to uninstall all of them before you can re-install Xftp successfully.

Please contact our support team with any issues at support@netsarang.com

Technical Support

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