* 1.What Software Package are you using?

Xmanager Enterprise 3.0 Xmanager Standard 3.0 Xshell 3.0 Xftp 3.0 Xlpd 3.0 === Previous Versions ============ Xmanager Enterprise 2.1 Xmanager Enterprise 2.0 Xmanager Standard 2.0 Xmanager 1.3.9 Xmanager 1.3.8 or earlier Xshell 2.0 Xshell 1.2 Xftp 1.3 Xlpd 2.1

   2. What hardware components do you have on your PC?

PC Model:

OS:	Select your Windows edition Windows XP Windows Vista Windows Server 2003 Windows 2000 Windows NT4 Windows ME Windows 98 Windows 95 Other OS: Please specify below

   3. What type of Unix Server(s) and the O/S are you using on the network?

OS:

Select the remote UNIX/Linux Linux: Please specify below. Other OS : Please specify below. ------------- AIX ------------- AIX 4.3.x AIX 5.1 AIX 6.1 ------------- HP ------------- HP-UX 10.20 HP-UX 11.00 HP-UX 11.11 ----------- Solaris ----------- Solaris 2.5.1 Solaris 2.6 Solaris 7 Solaris 8 Solaris 9 Solaris 10 -----------BSD & TRU64----------- BSD/OS 4.2 Tru64 5.1 ex) output of "uname -a" command

   4. What type of software components are you using on the network?

Network Environment:

select network environment NAT Firewall VPN Local LAN

Detailed Description:

   * 5. Problem Description

Please describe your problem in as much detail as possible. If possible, please let us know how we can duplicate the problem.

   6. File Upload

File #1:

File #2:

ex) Log files, Screenshots